Effective Date: 1st January 2025

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Introduction
digiio Ltd ("digiio," "we," "our," or "us") is committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services, including our website, client engagements, and video production projects.

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1. Information We Collect
We may collect and process the following types of personal data:

• Personal Identification Information: Name, email address, phone number, job title, and company name.

• Business Information: Details about your company and its representatives when engaging with our services.

• Communications Data: Information from emails, contact forms, and other communication methods.

• Technical Data: IP address, browser type, operating system, and analytics on how you interact with our website.

• Project Data: Information and media files shared with us for video production and content creation.

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2. How We Use Your Information
We use your information for the following purposes:

• To provide our video production and advocacy services to tech brands.

• To manage client relationships and respond to enquiries.

• To improve our website, services, and marketing efforts.

• To comply with legal obligations and ensure security.

• To send you relevant updates, newsletters, and promotional content (with your consent).

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3. How We Share Your Information
We do not sell or rent your personal data. However, we may share it in the following cases:

• With Service Providers: Third-party vendors that assist with our website, cloud storage, or analytics.

• With Clients and Partners: Only when necessary for project execution and with explicit consent.

• Legal Requirements: If required to comply with legal obligations or respond to lawful requests.

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4. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure.

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5. Data Retention
We retain your personal data only for as long as necessary for the purposes outlined in this Privacy Policy, or as required by law.

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6. Your Rights
You have the right to:

• Access, update, or delete your personal data.

• Object to or restrict certain processing activities.

• Withdraw consent for marketing communications at any time.

• Request data portability.

To exercise these rights, please contact us at hello@digiio.com.

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7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance website functionality and analyse user behaviour. You can manage your cookie preferences via your browser settings.

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8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites.

9. Updates to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website, and we will notify users of any significant changes.

10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, you can contact us at:

digiio Ltd
Email: hello@digiio.com
Address: Metal Box Factory, 30 Great Guildford St, London SE1 0HS