Transform Customer Success into Your Strongest Proof
Customer advocacy driven by credible voices and measurable results
Your best marketing asset already exists – your customers. At digiio, we specialise in helping organisations capture, shape and amplify real success stories into powerful advocacy that builds trust, influences decisions and drives growth. From individual case studies to fully managed programmes, we create content that proves value.
Do you struggle to capture customer success stories consistently?
Our Solution: End-to-end case study creation: from sourcing and interviewing customers to delivering polished written and video stories.
Are your teams missing opportunities to use customer proof in sales conversations?
Our Solution: Advocacy content designed for real use: case studies, videos and proof points built to support sales, marketing and co-sell motions.
Do you find it difficult to get customers to participate or approve content?
Our Solution: Structured engagement and approval processes that make it easy for customers to participate, and for your teams to move faster.
Are you only creating one-off case studies instead of building a programme?
Our Solution: Fully managed customer advocacy programmes that continuously source, create and promote customer stories at scale.
Do you need to connect prospects with real customers to drive confident purchase decisions?
Our Solution: Reference programmes that facilitate peer-to-peer conversations, helping to build trust and accelerate decision-making.
Unlock the Full Value of Your Customer Stories
Buyers trust buyers. But capturing and scaling those stories isn’t easy.
Trusted by Global Technology Brands
For over 15 years, we’ve supported customer advocacy programmes for leading brands such as Microsoft - delivering written and video content, peer-to-peer reference initiatives and broader advocacy capabilities. With a strong understanding of partner ecosystems, we design advocacy content and programmes that drive credible proof points and meaningful customer connections to support enterprise growth.
Trusted by Global Technology Brands
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“Thank you to the amazing team at digiio - your professionalism, creativity & patience helps us do the job of inspiring with great storytelling! A very big thank you to the whole team!”​
Clare
Senior Leader, Microsoft UK
Our Work
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"I wanted to extend my heartfelt thanks to the team for their incredible effort in making our customer story come to life. The dedication and hard work put into delivering the story in such a short period are truly commendable. It was a pleasure working with all of you on this project. Thank you once again for your outstanding contribution."
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Giorgios
VP Technology & PMO, PeopleCert
Comprehensive Customer Advocacy Services
Customer advocacy is our specialism. From a single case study to a full-scale programme, our team can make it happen.
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Video case studies
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Written case studies
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Peer-to-peer reference desk programmes
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End-to-end customer advocacy programmes
Comprehensive Customer Advocacy Services
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"I wanted to extend my heartfelt thanks to the team for their incredible effort in making our customer story come to life. The dedication and hard work put into delivering the story in such a short period are truly commendable. It was a pleasure working with all of you on this project. Thank you once again for your outstanding contribution."
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Giorgios
VP Technology & PMO, PeopleCert
We operate globally
Studios in London and Dublin supporting worldwide teams.
Microsoft’s partner of choice
We understand what enterprise tech companies need to build and sustain strong customer advocacy.
Client experience is at the heart of everything we do
We consistently receive positive feedback about the difference our work makes.
Advocacy that drives measurable outcomes
Our work strengthens trust, supports sales conversations and accelerates decisions.
15+ years’ experience
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Proven expertise delivering large-scale advocacy programmes for global brands.
Reliable execution – even under pressure
We deliver high-quality content quickly and consistently.
Why Choose Us?
Global Reach. Deep Expertise. Real Impact.
We help technology and B2B organisations turn customer success into consistent, high-quality advocacy that delivers measurable results.
Frequently Asked Questions
What does a customer advocacy programme include?
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A full customer advocacy programme typically includes identifying and sourcing customer stories, producing written and video case studies, managing approvals and amplifying advocacy content across marketing, sales and social channels. It ensures a consistent pipeline of credible customer proof.
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Can you create both video and written case studies?
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Yes. We produce both written and video case studies, ensuring consistent messaging, storytelling and brand alignment across all advocacy assets.
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How do you get customers to participate?
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We use a structured engagement approach that makes participation easy and valuable for customers. This includes clear communication, minimal time commitment and positioning the story in a way that highlights their success.
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Can you manage customer approvals?
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Yes. We handle the full customer approval process, including stakeholder alignment, legal reviews and final sign‑off, helping reduce delays and friction for your team.
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How do you measure success?
We measure advocacy success through content usage, engagement, sales enablement impact, deal acceleration and how customer stories contribute to trust and credibility across the buyer journey.​
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