About digiio

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digiio is a global B2B marketing and creative agency working with leading organisations across technology, financial services, professional services and enterprise sectors. We deliver high quality video, digital content, campaigns, studio productions and live experiences for clients around the world.

 

We’re looking for an experienced Account Manager to manage relationships with our global B2B clients and support the successful delivery of marketing programmes and projects. This is a highly client facing role for someone who is organised, commercially aware and confident managing multiple stakeholders and workstreams. You will act as a key day to day contact for clients, helping to turn briefs and business objectives into clear actions for our internal teams across strategy, content, creative, digital and production.

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Key Responsibilities

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• Build strong, trusted relationships with clients and act as a key day to day point of contact

• Develop a clear understanding of each client's business, objectives, audiences and priorities

• Take client briefs and translate them into clear internal briefs, scopes and deliverables

• Coordinate internal teams across strategy, content, creative, digital and production

• Manage projects from briefing through to delivery, ensuring timelines, budgets and quality standards are maintained

• Lead regular client meetings and provide clear project and status updates

• Manage client feedback, approvals, actions and dependencies

• Maintain oversight of project schedules, deliverables and budgets

• Support the preparation of estimates, proposals and scopes of work

• Identify potential risks or issues early and work with internal teams to resolve them

• Support the growth of existing client relationships by identifying additional needs and opportunities

• Ensure client and project information is accurately maintained within digiio's business systems

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Skills and Experience

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We are looking for someone with:

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• Proven experience as an Account Manager, Client Services Manager or in a similar agency role

• Experience managing B2B marketing clients and multiple projects simultaneously

• Excellent client relationship and stakeholder management skills

• Strong project management and organisational capability

• Strong written and verbal communication skills

• Confidence working directly with senior client stakeholders

• Good commercial awareness, including experience with budgets, estimates and scope

• Excellent attention to detail and follow through

• The ability to prioritise and manage changing demands in a fast paced environment

• A proactive, solutions focused approach

• The confidence to provide clear recommendations and manage client expectations effectively

 

Experience working within technology, financial services, professional services or other enterprise B2B sectors would be a strong advantage. This is an opportunity to join a growing international agency, work with major global brands and play an important role in developing strong, long term client relationships.

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What We Offer
 

• Company events

• Company pension

• Health & wellbeing programme

• Private medical insurance

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How To Apply

Please submit your CV together with a short summary of your relevant account management and client services experience to: hello@digiio.com

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