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Studio Traffic Coordinator

Role: Runner/Production Assistant

Location: Central London (Waterloo station)


  • Competitive salary.

  • Opportunity to join fast-growing dynamic agency working with amazingly talented people.

  • Office based in Waterloo 

Mercury House

117 Waterloo Road



020 7902 1190

Our Company


We are a dedicated and fun b2b digital design agency specialising in the tech sector. We are a highly talented team of professionals and creatives, and our mission is to unlock the power of technology for our tech clients through human connection. We create incredible content that is authentic, real, and dynamic. We are optimists and focus on opportunities and positive outcomes. Everybody feels welcome at digiio, we build diverse teams to create better outcomes for our company and our community. We communicate with transparency and honesty, as we know our team, customers and partners make better decisions when they have the full picture. We move super-fast to exceed expectations and achieve more.


As a Traffic Coordinator, you will be the main point of contact for resources for Account and Project Management teams and book all resources against all projects that flow through the agency. The agency works collaboratively to ensure that all work can be produced on time and to the highest possible creative standard and this role is central to ensuring the smooth running of projects through the agency.

You will need to be a super organised person who is on the pulse, with excellent attention to detail/conscientiousness. The Traffic Coordinator will need to be well organised, able to multi-task, a good negotiator, and calm under pressure. This is a brilliant role for someone with 2+ years of experience working in a similar role within an agency and now looking for an opportunity for career progression.


Key Duties & Responsibilities


  • Manage the day-to-day workflow of the Creative and Production team, ensuring work is delivered on schedule and on budget.

  • Use your knowledge to place the right people on the right jobs according to their skillset/abilities to ensure consistency of resource. Full understanding creatively of briefs and what resources are required creatively to execute briefings.

  • Lead daily stand ups/studio meetings - go over bookings, check hours allocated and manage any ad hoc queries or problems flagged

  • Acting as the conduit between Strategy, Project Management, and Creative on resource allocations

  • Update and communicate changes in work requested/allocation of briefs to all stakeholders.

  • Working through and managing all resource requests, as well as working alongside client teams to plan for the lifetime of projects, ensuring adequate forward planning.

  • Input of all resource bookings Creative, Insights, and Strategy into project management tool. 

  • Facilitate Timesheet compliance and ensure timesheets are completed weekly accurately

  • Populate resource calendar

  • Organise the creative team – tools, filing system, team meetings


Essential Skills & Requirements


  • You will be detail orientated

  • You will be a strong  researcher of projects

  • You will understand the interconnected parts of a wider puzzle

  • You are able to carry many conversations simultaneously

  • You have impeccable time management skills

  • You are a clear collaborator of ideas and projects

  • You have a clear, precise communication style

  • You are confident to lead stand-up with the Creative + Client Services teams

  • You are a forward planner and can foresee issues to resolve

  • You have a good understanding of Social, Digital and Integrated Campaigns

  • Manage multiple projects at the same time

  • Excellent communication skills

  • Positive ‘can do’ attitude and growth mindset

  • 2+ years experience

  • Meticulous attention to detail

  • Hard-working, fast-paced environment

  • Sound knowledge of project management software

  • Bachelor’s degree in marketing, business, communications or related field

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