Customer Stories

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Engage your audiences with authentic voices.

Engage your audiences with authentic voices.


We love helping our clients tell their inspirational stories. And who better to tell your inspirational brand stories than the people who already love your brand? 


We'll engage sensitively and seamlessly with your customers. We'll tease out insights and ideas that showcase your brand. And we'll your customers’ stories in a way that engages your audiences across your channels.


Together, we'll build stories of innovation, growth, sustainability, and diversity.

Solution Area Breakdown

Customer Story Videos

Your customers are your best advocates. Empower them to tell their story with our video production services. We’ll work with your customers to develop and agree a storyboard that showcases your relationship and your brand values and success. Pack a punch in powerful three-minute shorts. Or go for an extended version of five, ten or fifteen minutes.

Written Stories

The written story format enables you to really dig into the details about what makes your brand, product, and service fantastic from your customer’s point of view. We’ll tailor the output to your audiences: explaining key concepts in an easily accessible way for non-technical personas or transforming high technical information into something exciting for your techies.

Teasers and Trailers

How do you capture interest and build excitement across your social media channels? Video teasers and trailers raise engagement metrics and cut through the noise of today’s digital world. Use them to link back to longer-form content – whether written or other videos – and inspire your audiences to connect more deeply with your brand.

Social Content

Promote your video and long-form content with our exceptional digital design services and snappy written synopses. We’ll pull out the best customer quotes for your social media posts, add engaging graphics and infographics, create accompanying blogs and articles and make it easy for you to boost engagement across your customer advocacy programme.