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Qualitative Researcher

Location:  Central London 

Starting date: ASAP


  • Competitive salary and bonus scheme.

  • Opportunity to join fast growing dynamic agency working with amazingly talented people.

  • Wellbeing and volunteering days.

  • Pension

  • Office based in Waterloo (roof top bar on Fridays)

Mercury House

117 Waterloo Road



020 7902 1190

Our Company


We are a dedicated and fun b2b digital design agency specialising in the tech sector. We are a highly talented team of professionals and creatives, and our mission is to unlock the power of technology for our tech clients through human connection. We create incredible content that is authentic, real and dynamic. We are optimists and focus on opportunities and positive outcomes. Everybody feels welcome at digiio, we build diverse teams to create better outcomes for our company and our community. We communicate with transparency and honesty, as we know our team, customers and partners make better decisions when they have the full picture. We move super-fast to exceed expectations and achieve more.




This is a great opportunity for a self-starter and well-organised researcher to join a fast-growing creative agency in a qualitative researcher role.

You will have two to three years of demonstrable qualitative research experience, preferably in a market, policy, academic and/or industry capacity.




Assist with analysis of market and policy trends relevant to the technology ecosystem and major UK market players, their customers, and their challenges.

Assist with collection, synthesis, and communication of research and insights in a concise and impactful manner for a C-suite executive audience.

Draft and write reports in various formats (case studies, briefs, and presentations), adhering to the appropriate analytical and writing style guidelines.

Identify and collect research data to generate qualitative and quantitative insights, diligently applying specified tools and research methodologies.

Own and take initiative for designated research tasks and contribute to internal refinement of research methods and data collection processes.

Contribute to the creation of new business solutions and commercial leads.


Candidate Profile



Two to three years of demonstrable qualitative research experience in a relevant position (essential).

Knowledge of tech themes and policy areas such as cloud and AI, data analytics, cybersecurity and digitalisation in a UK context (desirable).


BA (2.1 or above, essential) and MA (2.1 or above, desired) in fields such as sociology, political science, international relations, technology, and/or sustainability.


Strong in Microsoft Office (Excel, PowerPoint, Teams).

Excellent communication skills, both written and verbal.

Exceptional organisation, prioritisation, time management, and multitasking skills.

Experienced with mixed-methods research – confident working with numbers and identifying numeric patterns and data trends, and passionate about building a narrative and telling a compelling story




  • You will be a self-starter with an entrepreneurial spirit, proactive and eager to learn and produce analysis at the highest standard.

  • You are a diligent and autonomous researcher with an excellent eye for detail.

  • You are excellent in multitasking and organising your time.

  • You demonstrate the ability to work calmly under pressure and the readiness to work with varying and changing needs and overlapping deadlines.

  • You enjoy working as part of a team and you are a natural collaborator.

  • You demonstrate flexibility, adaptability, and resilience in delivering research tasks.

  • You show a genuine interest in future and advanced technologies, innovation, sustainability, and diversity.

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